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 Do you know that you can archive your Shouts (emailed to you as a nice HTML page)?

(Singapore Time)

FAQ list (Last updated on 9 August, 2006 5:17 PM):

Site
Why can't I log in?
How do I verify and activate my account?
 
FLASHbox
Will the number of Shouts displayed affect the FLASHbox's loading time?
Is there a limit to the number of words I can type?
Why is the FLASHbox refreshing by itself?
How do I ban spammers?
Why is "Unable to load messages" displayed? [Added 26 March 2006]
Why do I have to click on the "R" (refresh button) before my messages are displayed? [Added 26 March 2006]
Why are there no smilies/smileys? [Smilies implemented as of Version 3.0, thanks to Jolan's SmileyTextField]
Why is there no IP address banning? [IP address banning implemented on 28 December 2005]
 
User Admin Panel
How do I change the colour of fonts?
How do I change the colour of the FLASHbox?
How do I change my details?
Why is [Owner edited] appended to the end of edited Shouts?
 
General
Why are cookies used?
Why are my Shouts not appearing at all?
Why is the size of the file shown in the preloader different from the size you stated?
 


Answers:


Site
Why can't I login?
There are currently 5 possibilities that I can think of:
1. Your user ID is wrong
2. Your password is wrong
3. Cookies are not enabled for your browser. This site uses cookies for user authentication. If cookies are not enabled, the website cannot tell if a user has logged in or not.
4. Cookies are enabled but user is using Internet Explorer. Internet Explorer seems to have some problems with regards to the cookies that this site uses. Try logging in using Mozilla Firefox instead.
5. User account is not verified/activated.
How do I verify and activate my account?
You do not need to log in to verify your account.

1. Click on Main Menu Bar > Activate
2. Key or paste your User ID and Verification Code
3. Click on "Verify and Activate my Account"
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FLASHbox
Will the number of Shouts displayed affect the FLASHbox's loading time?
Yes, the number of Shouts displayed will affect the FLASHbox's loading time because:
1. It takes time to retrieve Shouts from the database
2. It takes time to replace the text with the respective smilies (this takes up most of the loading time)
Is there a limit to the number of words I can type?
There is currently no limit to the number of words that you can type for each Shout. It is possible that a word limit will be imposed in the future.
A character limit of 320 characters has been imposed with effect from 2 November 2005.
Why is the FLASHbox refreshing by itself?
Well, I'm not sure what causes this problem, but you might be able to correct the problem by reducing the number of Shouts displayed via "FLASHbox settings" in the Admin Panel.
How do I ban spammers?
1. Obtain the IP address of the your spammer from User Admin Panel > Shouts > Edit or Delete
[Clicking on either one will show you a list of your Shouts with the IP addresses displayed below the tagger's nick]
2. Click on User Admin Panel > IP Ban/Un-ban > IP Ban
3. Input the IP address twice, once in each input box.
4. Click on Ban IP and you're done
Why is "Unable to load messages" displayed?
Having the "Unable to load messages" error message implies that the FLASHbox was not able to successfully retrieve your messages from the server.
It could be a one-time error or a permanent error.
There is currently no known explanation as to why this is happening, but having it as a permanent error could be due to certain Windows security settings, firewall software or Internet security software restricting the proper functioning of the FLASHbox, which requires support of SSL or secure HTTP.

A possible solution is via editing the security settings in Microsoft Internet Explorer though I'm not sure which one:
MSIE > Tools > Internet Options > Advanced > Security
Why do I have to click on the "R" (refresh button) before my messages are displayed?
From the emails that I have received, this problem seems to affect only users outside Singapore.
There is currently no known permanent solution. Users who are affected can only rely on the "R" button until I find out why this is happening.
Why are there no smilies/smileys?
Seriously, I'm quite a fan of smileys... and I've got quite a collection of cute smileys that I use for my MSN which I really hope to incorporate into this FLASHbox. I've fiddled with the possibilities, but there are some technical restrictions of using FLASH as the display medium though:

1. FLASH only supports display of external JPEG image files (which means no image transparency)
2. Incorporating the images into the FLASHbox would make the filesize large. It is also quite impossible to make it work this way due to the design of the internals of the FLASHbox.
3. Embedding fonts will also make the filesize large and I haven't found a way to do it such that it can display smiley fonts.
Why is there no IP address banning?
IP addresses are basically made up of 4 octets in the form of xxx.xxx.xxx.xxx where xxx can be numbers of up to 3 digits each. Because we are mainly using internet connections based on a shared pool of IP addresses from the Internet Service Providers that we subscribe to, Shouts having the same IP address does not necessarily mean that it is from the same person. This is because an IP address can be allocated to different people at different times. If two different posts from two different people at around the same time have the same IP address, then it could be the same person.

Due to the fact that IP addresses are mostly shared, banning an IP address will, in essense, ban multiple persons ie. not just that particular person you want to ban, but maybe other friends you want to allow as well. IP address banning will not be implemented in the near future.
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User Admin Panel
How do I change the colour of fonts?
1. Login
2. Select the [User Admin Panel] link
3. Select "FLASHbox" under the "Settings" heading
How do I change the colour of the FLASHbox?
1. Login
2. Select the [User Admin Panel] link
3. Select "FLASHbox" under the "Settings" heading
How do I change my details?
1. Login
2. Select the [User Admin Panel] link
3. Select "User Details " under the "Settings" heading
Why is [Owner edited] appended to the end of edited Shouts?
I believe that it should be made known to others if a Shout was ever edited. Just for accountability, sort of like a protection for people who wrote those Shouts. I'm sure they wouldn't want their content to be edited and the new content (which might not be their real intent) to be interpreted by people as their own.
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General
Why are cookies used?
Cookies are used to store certain account information such as the user ID for user identity authentication. No additional information other than those that were provided during sign up will be stored in the cookies.
Why are my Shouts not appearing at all?
Ok, so far, I have encountered about three users who have this problem. They seem to have gotten the wrong code and thus mis-used the FLASHbox. So... here's a short checklist to rectify the problem.
1. Please ensure that the code is from this site. It can be obtained after login via "Admin Panel" > "Get FLASHbox Code".
2. Please ensure that the correct code is pasted as a whole into the page. Do not modify the given code in any way.
If all things fail, do send me an email with the code that you are using, so that I can personally address your problem =)
Why is the size of the file shown in the preloader different from the size you stated?
The FLASH file that is downloaded is compressed but the preloader calculates the uncompressed filesize. It is thus normal that the preloader shows a file size that is larger than the size of the actual downloaded file.
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